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We offer a range of domestic and international delivery methods, so you can select the delivery method that most suits your needs.
We endeavor to dispatch Economy, Standard, and Special Delivery orders same-day if received before 3pm Monday-Friday (excl. Bank Holidays), and all other such orders will be dispatched the next working day (Monday-Friday, excl. Bank Holidays).
Signed for and non-mainland signed for orders will be dispatched same-day if received before 2pm Monday-Friday (excl. Bank Holidays), and will otherwise be dispatched the next working day.
Please note that our office is closed on Bank Holidays, and that neither Royal Mail, nor our courier services, will collect from us or deliver on Sundays or Bank Holidays.
Standard Delivery - Order would be expected to arrive within 1-3 working days of dispatch. Not available on orders over £130.
Economy Delivery - Order would be expected to arrive within 2-5 working days of dispatch. Not available on orders over £130.
Signed For Delivery (UK Mainland) - Order would be expected to arrive next working day after dispatch.
Royal Mail Special Delivery (UK non-Mainland) - Order would be expected to arrive next working day after dispatch.
Royal Mail Special Delivery Saturday Guaranteed - Your order will be dispatched on Friday to arrive on Saturday. Must be ordered before 2pm Friday.
Please note that if your Standard or Economy order has not arrived within these times, your order may still be in transit. Standard and Economy delivery cannot be reported as lost with the delivery company until 14 working days have elapsed. If you have any questions regarding an Express, Special Delivery, or Saturday Guaranteed, please Contact us.
Standard Airmail - Estimated delivery times from dispatch:
Western Europe: 7 working days,
Eastern Europe: 10 working days,
Worldwide: 14-28 working days
This delivery method is not tracked. Estimated delivery times are provided by our postal services, and packages can take longer to arrive, or may be subject to delays at Customs.
International Signed for - This service uses the same estimated delivery times as Standard Airmail, but comes with a tracking number allowing for delivery confirmation. This service is insured up to £60.
Please also be aware that we are not able to ship sealed Magic: the Gathering products to all countries. Single cards, accessories, and sealed products for other games can be shipped worldwide.
Sealed Magic: the Gathering products can only be shipped to the following; EU/EEA Countries, Switzerland, Turkey, Croatia, Serbia, Bosnia Herzegovina, Israel, Macedonia, United Arab Emirates, Dubai, Angola, Mozambique, Egypt, Morocco, Tunisia
Orders Over £60 - Free Economy Delivery within the UK.
Orders Over £120 - UK Mainland - Free Signed-For Delivery.
Orders Over £150 - UK non-Mainland - Orders for £120 or more of goods placed to non-Mainland UK addresses will be eligible for free or discounted Special Delivery or Courier delivery, depending on the weight of the order.
Please note that all shipping offers only apply to orders placed for delivery within the United Kingdom. Please be sure to select the appropriate free shipping option when placing a qualifying order.
Non-faulty products can be returned within 14 days of the initial purchase date.
Faulty goods, or goods damaged before receipt by the customer, can be returned within 30 days of the initial purchase, with the exception of damaged Magic: The Gathering cards cards pulled from sealed products. These need to be returned to the manufacturer via the product replacement service offered from Wizards of the Coast here.
Any return postage costs will be paid by the customer for unwanted items.
Single cards must be returned in the same condition as sent out.
Sealed product and accessories must be returned in their original packaging, undamaged and unopened.
Pokemon TCG Code Cards, and similar items with a printed, single-use, redeemable code, are not eligible for returns.
Products not returned in the condition purchased will be refunded at 50% of the sale value. This does not apply to items being returned due to manufacturing faults or items received by the customer already damaged.
You can cancel or amend any order before it has been dispatched, please contact us to do so. If an order needs to be cancelled or amended at very short notice, we recommend calling to ensure that your order is not packed and/or dispatched before changes can be made. Please note that alterations may result in a delay in dispatching your order. If your order has been already been dispatched, please follow our returns process.